Effective Date: 2 August 2025
1. Scope of Advertising
- Velra Agency (“Velra”) runs paid advertising campaigns across platforms including but not limited to Meta (Facebook, Instagram), Google Ads, and others, solely to promote its website design and branding services.
- All advertisements are intended to generate inbound leads interested in Velra’s services, specifically website design packages starting from £350.
- These ads do not guarantee any sales, project engagements, or specific outcomes.
2. Offer Specifics and Pricing
- The advertised price of £350 refers to Velra’s starter website package, including a fixed scope as detailed in Velra’s service descriptions.
- Prices exclude VAT and may be subject to change without prior notice.
- Additional features, custom development, hosting, domain registration, ongoing maintenance, and premium assets are not included unless explicitly agreed.
3. Lead Collection and Usage
- Leads generated via advertising platforms are collected by Velra in compliance with applicable data protection laws.
- Contact information submitted through lead forms will be used solely for contacting potential clients regarding Velra’s services.
- By submitting your information, you consent to Velra contacting you by phone, email, or other means.
- Velra does not share or sell lead data to third parties without explicit consent.
4. Advertising Platform Policies
- Velra’s advertising accounts are subject to third-party platform terms, policies, and restrictions.
- Velra is not responsible for any suspension, banning, or restrictions imposed by advertising platforms.
- Refunds or compensation will not be issued for disruptions caused by platform policy enforcement.
5. Accuracy of Advertising Content
- Velra strives to provide accurate and truthful advertising content.
- However, unintentional errors, typographical mistakes, or outdated information may occur.
- Velra reserves the right to modify or update ad content and website offers at any time without notice.
6. User Eligibility and Responsibility
- Velra’s ads and offers are intended for businesses or individuals legally able to enter into contracts.
- Users engaging with Velra ads represent that all provided information is accurate and truthful.
- Velra reserves the right to refuse service or leads that are fraudulent, inappropriate, or violate any laws.
7. Payment and Contract Formation
- Leads generated through advertising are initial contacts only and do not constitute a contract or service agreement.
- All project costs, timelines, and terms are subject to formal written agreement separate from this advertising terms page.
- Payments for website design packages must follow Velra’s standard invoicing and payment terms.
8. Limitation of Liability
- Velra is not liable for any indirect, incidental, or consequential damages arising from advertising campaigns or lead generation.
- Velra makes no guarantees regarding lead quality, quantity, or conversion rates.
- Advertising platform outages, account suspensions, or technical issues are outside Velra’s control.
9. Privacy and Data Protection
Velra complies with all relevant data protection regulations, including GDPR. See our Privacy Policy for detailed information.
10. Governing Law and Jurisdiction
These terms are governed by the laws of the United Kingdom. Any disputes arising will be resolved exclusively in UK courts.
11. Changes to Terms
Velra reserves the right to update or modify these advertising terms at any time without prior notice. Continued use of Velra’s advertising services constitutes acceptance of any changes.
12. Contact Information
For questions or concerns regarding these terms, please email us at hello@velra.co.uk.